Booking Terms & Conditions
Chalet Bluebell, Les Gets
COVID Booking terms and conditions September 2020 - to be read in conjunction with our standard Booking Terms and Conditions below
We have been in the catered chalet holiday business in Les Gets for 26 years. Whilst this year’s COVID pandemic has been unprecedented for all of us, using Jane’s extensive experience in infection control and as an ICU nurse and adhering to government guidelines, we have successfully introduced measures to ensure social distancing and the highest standards of hygiene and disinfection at Chalet Bluebell. We have successfully used these protocols throughout the Summer season and will continue to do so for the winter season.
We realise that our customers will appreciate flexibility when booking their well-earned ski holiday for this coming season. In recognition of this, from September 1st and continuing to the end of summer 2021 we are offering fully flexible booking terms.
Our flexible COVID-19 booking terms will be in place until 1st September 2021.
Booking & Cancellation Policy
We require €200 per person deposit to secure the booking.
Full payment is required 8 weeks prior to your holiday.
Deposits are non-refundable by us and we insist you take out travel insurance upon booking in the event of a cancellation you can then make a claim
Booking Terms & Conditions
Payment of a deposit or, if within 8 weeks of travel, full payment of the holiday, shall constitute the basis of the contract between the Party Leader (the Client) and us Chalet Bluebell subject to these Booking Conditions and the descriptions of the accommodation and services given on this website. The contract shall exist when payment has been received by us from you, the Client, and a Confirmation and Invoice has been sent to you, the Client, by us.
Please check your Confirmation and Invoice very carefully to see that all details are correct. Please contact us immediately if any information is incorrect as it may not be possible to make changes later. We cannot accept liability should you fail to notify us more than ten days after receipt of the Confirmation and Invoice (seven days in the case of tickets) and you will be liable for any costs then incurred in rectifying these errors.
The Party Leader guarantees to pay the full cost of the holidays of all those travelling in the group, as well as damage deposits (see below) where applicable. We cannot accept a booking where the Party Leader is less than 18 years of age.
The prices on this website are in Euros. All accommodation is priced per person. Each person must pay the holiday price applicable to the dates and length of his individual holiday. Telephone quotes are subject to written confirmation.
PRICE GUARANTEE, NO SURCHARGES
Once your holiday has been booked its price will not change even if the value of sterling falls.
A deposit of £200 per person per booking is payable at the time of booking and, once confirmed by us, this is non-refundable, and only claimable back through insurance.
The full holiday cost is due 8 weeks before departure.
Payment for deposits may be made in cash, by cheque or bank transfer (CHAPS, FPC or BACS) or by debit/credit card. We do not accept American Express cards.
Balances due and full payment of holidays made within 8 weeks of departure can only be paid by card or bank transfer. I
When making a bank transfer from overseas you must ensure that the net amount arrives in our account and that all related bank charges are paid by you.
The Party Leader must handle all aspects of the booking.
Once we have sent your Confirmation and Invoice, a reminder will be sent 2months prior for the balance payment.
Should the balance continue to remain unpaid, we reserve the right to cancel the booking and levy cancellation charges as laid out below.
It is a condition of booking that all Clients have adequate travel/holiday insurance as no refunds are given in the event of cancellation but claimable through your own insurance. You will be responsible for any costs that arise following an incident and any claims made. We cannot give advice on any insurance policies.
You are advised to obtain an EHIC (European Health Insurance Card) for all members of your party. The EHIC is not an alternative to taking out an insurance policy.
IF YOU CANCEL YOUR BOOKING
Should you or any member of your party need to cancel a booking, cancellation charges will be made. All cancellations must be notified to us in writing /email by the Party Leader. The deposit paid will be forfeited in all cases and depending on when notification is sent to us, the following charges (expressed as a percentage of the total holiday cost) will be made:
Notification Given Cancellation Charge
More than 10 weeks before departure ……. Deposit
Within 8 weeks …………………………………. 35%
Within 4 weeks …………………………………..50%
Within 2 weeks …………………………………100%
Departure date or after ………………………. 100%
If no written notice of cancellation is received and someone does not travel cancellation will be deemed to have been effected on the day of departure. We reserve the right to re-sell any part of a cancelled holiday and this does not affect our right to levy cancellation fees. A Cancellation Invoice can be sent only to the Party Leader.
If the size of your party reduces we will recalculate the cost of the holidays of those still travelling.
You undertake to behave in such a manner as not to disrupt the enjoyment of others both on the journeys to and from Les Gets and in the resort itself, and undertake not to prejudice our reputation with our customers.
The holiday of any Client or Party in breach of this clause may be terminated immediately and we will have no further contractual obligations towards him/her or them. In addition, the holiday of any Client or Party who we, or another person in authority, believe may upset, annoy or disturb other clients, our suppliers or our own staff, or put them at any risk, may be terminated immediately and we will have no further contractual obligations towards him/her or them. In addition, we reserve the right to recover the cost (or estimated cost if an actual cost is not yet known) of any loss, damage or breakage caused by a Client or Party. We cannot accept responsibility for the actions of any Clients or be held liable for any claims made against them.
You must inform us at the time of booking if there are children (aged 16 or under) in your party, and tell us the age they will be on the final day of your holiday.
Our transfer minibuses all have seat belts and if a baby or booster seats are needed it is the responsibility of the client to tell us or to provide them.
We will do our utmost to help with all aspects of your booking and to incorporate any special requests you may make.
Dietary requirements can be modified for most diets but we are a chalet cooking 1 chalet dinner not a 5-star restaurant catering for all diets. These may involve an extra cost and we will let you know if this is the case. Only requests confirmed by us in writing are guaranteed.
All Clients must be in possession of a valid passport along with all necessary visas and permits to allow entry into France or Switzerland and to allow re-entry into the UK. Any costs or fines incurred due to a Client’s failure to comply with any regulations will be passed on to the Party Leader of the booking.
At the time of publication, there were no specific vaccinations for travelling to France or Switzerland.
In all the arrangements we have made for your holiday we have taken reasonable steps to ensure that the suppliers of the services used are of an acceptable standard. We cannot accept liability where the provision of services is interrupted by reason of war, threat of war, riot, civil strife, industrial dispute, closure or congestion of airports or airways, technical problems to transport, terrorist activity, force majeure, The Corona Virus pandemic, Act of God, natural or nuclear disaster, fire or adverse weather conditions.
Jane Sayer and Rob Mewton
Ski Blue Ridge Ltd
Updated 2nd June 2020